Terms of Service

GENERAL PROVISIONS

1. Definitions

In these general terms and conditions, the following definitions apply:

User: Technozom (technozom.com)

Other party: the consumer or legal person, to whom Technozom (technozom.com) products are delivered and / or services are provided.

Purchase agreement: The agreement between the other party and Technozom (technozom.com) confirming the offer and accepting it.

Services: (technical) service, support from Technozom (technozom.com) to the other party, for the products that have been purchased from us.

Buy from a distance: an agreement, established by telephone, by mail or via the webshop.

2. Applicability

2.1 These general terms and conditions apply to all agreement (s) concluded between Technozom (technozom.com) and the other party. This agreement is realized in the shop (purchase) or the webshop (buy at a distance).

2.2 These conditions prevail over any conditions that are provided by the other party. Technozom (technozom.com) explicitly excludes the acceptance of the general terms and conditions of the other party.

3. Offer

3.1 An offer by Technozom (technozom.com) is deemed to have been made without obligation, unless expressly agreed otherwise in writing. Although Technozom (technozom.com) will exercise the necessary care when formulating its offers, including price lists and other data that may indicate (any) legal relation between Technozom (technozom.com) and the other party, the the other party derives no rights from this.

3.2 All images, drawings and data concerning weights, dimensions, colors, etc. are only approximate. Deviations from reality can not be a reason for compensation and / or dissolution. The agreement comes about after the agreement of the other party.

3.3 Offers apply as long as stocks last (both at Technozom (technozom.com), and the main suppliers of Technozom (technozom.com)).

4. Agreement

4.1 An agreement is concluded between Technozom (technozom.com) and the other party when signing the purchase agreement by the other party. Here, there is an offer and acceptance between Technozom (technozom.com) and the other party.

4.2 Technozom (technozom.com) will send the following information at the latest upon delivery of the product to the other party:

a. the e-mail addresses of Technozom (technozom.com) where the consumer can go with complaints;

b. the information about guarantees and existing service after purchase;

c. the price including all taxes of the product, (if applicable) the costs of delivery and the method of payment, delivery or execution of the distance contract;

d. if the consumer has a right of withdrawal, the model form for withdrawal. When using the right of withdrawal, this form must be sent to Technozom (technozom.com) by post or by mail.

5. Price

All prices of the webshop are expressed in Euros and include VAT. Other taxes, which are imposed by the government, are excluded unless otherwise indicated. The other party shall owe the price that Technozom (technozom.com) has communicated to the other party in any written offer or otherwise.

6. Payment

6.1 Payment is made via iDeal bank or giro account designated by Technozom (technozom.com). The purchase price is due in advance.

6.2 Products with a value of more than 100 euros via the website must be paid in advance.

7. Delivery

7.1 The delivery time stated by Technozom (technozom.com) (possibly) can never be regarded as a deadline. Exceeding a delivery time can never lead to compensation, dissolution or any other action towards Technozom (technozom.com), except in case of intent or gross negligence on the part of Technozom (technozom.com)

7.2 Technozom (technozom.com) reserves the right to deliver and invoice ordered items in partial shipments. The carrier bears the risk of the goods from the moment of shipment from the main supplier.

8. Transport

Unless otherwise agreed in writing, the method of transport, shipment, packaging and the like is determined by Technozom (technozom.com), without Technozom (technozom.com) being liable for this. The aforementioned costs are borne by the other party.

9. Liability

9.1 Technozom (technozom.com) is not liable for damage, of whatever nature or scope, that has arisen by Technozom (technozom.com), of what has been agreed with the other party, including negligence of Technozom (technozom. com) third parties engaged, unless Technozom (technozom.com) intent or gross negligence can be blamed.

9.2 Without prejudice to the provisions of the previous paragraph and other articles of these general terms and conditions, Technozom (technozom.com) is in any case never liable:

-for company and / or consequential loss, caused by any cause whatsoever;

- for damage resulting from incorrect, careless or incompetent use, or by use for purposes other than for which the product is suitable or intended;

- for damage caused by employees of Technozom (technozom.com) and / or third parties engaged by it;

- for damage caused by force majeure within the meaning of article 10 of these general conditions.

- for damage caused by use on public roads of Techno PRO, Techno LITE, Techno RED (not on public roads in NL)

These products are currently not yet allowed on public roads in NL. You can ride it on your own or in the house.

9.3 In the cases, as referred to in paragraph 1 of this article, partly due to the circumstances of the case, the other party compensated by Technozom (technozom.com) suffered damage to standards of reasonableness and fairness by Technozom (technozom.com). should be given, the liability of Technozom (technozom.com) is expressly limited to a maximum of the amount of the product price charged by him to the counterparty and the extra costs incurred by Technozom (technozom.com).

10. Force majeure

10. 1 Technozom (technozom.com) is not obliged to fulfill any obligation towards the other party if he is prevented from doing so, as a result of a circumstance that is not due to fault, nor by virtue of the law, nor by virtue of a legal act or prevailing in traffic is for his account.

10.2 Force majeure is taken to mean in these general terms and conditions, in addition to what is understood in the law and jurisprudence, all external causes, foreseen or unforeseen, which Technozom (technozom.com) can not exert influence on, but as a result of which Technozom (technozom. com) is unable to meet its obligations. Strikes in the Technozom company (technozom.com) or third parties. Technozom (technozom.com) also has the right to invoke force majeure if the circumstance that prevents (further) performance of the agreement occurs after Technozom (technozom.com) should have fulfilled its obligation.

10.3 Technozom (technozom.com) can suspend the obligations under the agreement during the period that the force majeure continues. If this period lasts longer than two months, each of the parties is entitled to dissolve the agreement without any obligation to compensate the other party for damage.

10.4 If Technozom (technozom.com) can already partially fulfill its obligations upon the occurrence of the force majeure, Technozom (technozom.com) is entitled to invoice the already delivered or executed or the deliverable or executable part separately and the other party is obliged to invoice this separately. invoice, as if it were a separate agreement. This does not apply, however, if items already delivered or executed or deliverable or executable have no independent value.

11. Retention of title

11.1 The ownership of the delivered goods is expressly reserved by Technozom (technozom.com) until full payment has been made. This includes the reimbursement of all costs and interest, including earlier and later deliveries and services rendered, as well as claims for damages due to shortcomings in the performance.

11.2 The other party is obliged to keep the delivered goods of which the property belongs to Technozom (technozom.com) separately, or to keep it stored in an individualized manner.

11.3 If payment is not made Technozom (technozom.com) is entitled to invoke the right of complaint. The purchase agreement will then be dissolved. When invoking the right of advertising, the ownership of the delivered products goes back to the seller. This means that Technozom (technozom.com) again owns the product and can also reclaim the product as owner.

11.4 If payment is not forthcoming and the right of complaint is not invoked, Technozom (technozom.com) will collect the outstanding amount through a debt collection agency. The additional costs incurred for this are at the expense of the other party.

12. Warranty and liability

12.1 Technozom (technozom.com) itself gives no guarantee on the goods it delivers. Technozom (technozom.com) undertakes to comply with the provisions of the factory fault guarantee for the delivered goods. These warranty terms are stated in the terms of delivery of Technozom (technozom.com).

12.2

A. Technozom (technozom.com) is not liable for damage, theft or loss of the delivered product (s).

B. Technozom (technozom.com) is not liable for damage, theft or loss of the product upon return by the other party to Technozom (technozom.com). Technozom (technozom.com) is also not liable for the use of these products, both on public roads and not public roads. Technozom (technozom.com) meets its duty of care by adequately informing the other party about the use of the product (orally) when purchasing.

A. On the electric scooters (steppes), sold by Technozom (technozom.com), there is 1 year warranty on the frame, 6 months on the battery and 6 months on the engine, cabling and sensors.

The repair costs consist of the hourly wages of a technician, set by Technozom (technozom.com) and any replacement costs of the product. The hourly wage is always for the account of the other party. The hourly wage for existing customers (counterparty) is € 15

Technozom (technozom.com) does not give any form of user guarantee. The correct or incorrect product use by the other party is uncontrollable. We only guarantee the sale of a good quality product. Delivered in service, with 1 year service guarantee. The assembly of such products requires experience and knowledge in this area. You buy a product ready for us, started and working for the same price. On offers from Technozom (technozom.com) there is no guarantee whatsoever. extra promotion discount on these products.

Extra explanation guarantee on cross and race related vehicles:

-Factory guarantee means that there is a guarantee against factory defects, ie parts that are not sensitive to wear.

- The guarantee will lapse if the maintenance has not been performed or has been performed incorrectly.

- The warranty is void if the vehicle or engine block is raised or modified.

- The other party is responsible for the correct return of products delivered by Technozom (technozom.com.

- If it appears that the product or vehicle is defective and not covered by the warranty, the costs of the investigation, transport and repair are for the other party.

12.3 Without prejudice to the foregoing, the other party can not invoke the aforementioned guarantee provisions:

if the other party has made or has made changes to the goods, including - repairs not carried out by or on behalf of Technozom (technozom.com);

- if the errors are wholly or partly the result of incorrect, careless or inexpert use;

- if the faults have occurred as a result of lightning, fire or water damage, or by other external causes or disasters;

- if the other party has neglected the products;

- if the other party has treated the products negligently in a different way, or has treated them in such a way that the risk to traffic views must be for the account of the other party.

13. Complaints

13.1 Any complaints about a product delivered by Technozom (technozom.com) must be communicated to Technozom (technozom.com in writing and motivated by the other party within 48 hours of delivery by e-mail viainfo@technozom.com

After the expiry of the aforementioned term, Technozom (technozom.com) is deemed to have fulfilled its obligations correctly and it is assumed that the other party has received the goods in good order, subject to proof to the contrary by the other party.

13.2 Complaints never give the other party the right to suspend payments. If the complaint proves to be well-founded, the amount will be refunded to a bank account number to be designated by the other party.

13.3 If a complaint made in accordance with the first paragraph of this article is accepted by the other party by Technozom (technozom.com), the Technozom (technozom.com) will proceed to rectify the detected defect. The cost of repairing the hourly wage remains for the other party and the costs of spare parts in this case for Technozom (technozom.com).

14.Return delivery

Technozom (technozom.com) accepts returned goods only if and insofar as it has agreed in writing or by e-mail with this return, only when these items are delivered to the address to be specified by Technozom (technozom.com) original packaging and in the state in which Technozom (technozom.com) delivered these items to the other party. You can register a return shipment by mail at: info@technozom.com. Costs for the return shipment are at the expense of the other party.

15. Dissolution / termination

15.1 The other party is deemed to be in default if the other party fails to fulfill any (payment) obligation from the agreement or fails to do so on time. On this basis, the agreement can be dissolved.

15.2 If Technozom (technozom.com) has good grounds to fear that the other party will fail to perform and does not comply with a written warning to declare its obligations to be fulfilled within a reasonable period set by the warning. On this basis, the agreement can be dissolved.

15.3 In the event of a subsequent cancellation of your order, for whatever reason, Technozom (technozom.com) will only owe the cost price of the product (including VAT) to the other party, provided the product is completely new and in its original packaging. . The order and process costs, assembly costs, internal and external transport costs and or third costs are not refunded.

15.4 If the product is assembled by order, in case of a cancellation, for any reason whatsoever, 25% of the cost price of the product will be charged by Technozom (technozom.com). The product can not be returned to the importer and is therefore considered used (margin). In the case of number plate vehicles, RDW, bpm and other excise duties are still being reduced to the counterparty.

16. Disputes

All disputes about the agreement concluded by the parties, as well as these general terms and conditions, are exclusively subject to Dutch law.

All disputes arising between Technozom (technozom.com) and the other party, which can not be dealt with mutually, will be submitted to the competent court.

GENERAL TERMS AND CONDITIONS OF APPLICATION ON REMOTE SALE

1. Applicability

1.1 These general terms and conditions apply to every offer from Technozom (technozom.com) and to every distance contract concluded between Technozom (technozom.com) and the other party.

1.2 Before the distance contract is concluded, the text of these general terms and conditions will be made available to the other party. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions at Technozom (technozom.com) can be viewed on the websitewww.technozom.com and at the request of the other party as soon as possible. possibly be sent free of charge.

1.3 In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis and the other party may in the event of conflicting general terms and conditions always invoke the applicable provision that is most applicable to him. favorable.

2. Agreement

2.1 The agreement is concluded at the moment of acceptance by the other party of the offer and the fulfillment of the corresponding conditions.

2.2 If the other party has accepted the offer electronically, the order confirmation serves as acceptance of the offer by Technozom (technozom.com).

2.3 If the agreement is concluded electronically, Technozom (technozom.com) will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the other party can pay electronically, Technozom (technozom.com) will take appropriate security measures to that end.

3. Delivery and execution

3.1 Technozom (technozom.com) will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.

3.2 The place of delivery is the address that the counterparty has made known to Technozom (technozom.com).

3.3 Subject to what is stated in these general terms and conditions, Technozom (technozom.com) will execute accepted orders expeditiously but no later than 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order can not or only partially be executed, the other party will receive notice of this no later than 30 days after placing the order. In that case, the other party has the right to dissolve the agreement without any costs. There is no right to compensation in such a case.

3.4 In the event of dissolution in accordance with the previous paragraph, Technozom (technozom.com) will refund the amount that the other party has paid as soon as possible but no later than 30 days after termination.

3.5 If delivery of an ordered product proves to be impossible, Technozom (technozom.com) will endeavor to make a replacement article available. At the latest when planning the delivery, it will be stated in a clear and comprehensible manner that a replacement article will be delivered.

3.6 The risk of damage and / or loss of products rests with Technozom (technozom.com) until the moment of delivery to the counterparty or a pre-designated and technozom (technozom.com) announced representative, unless expressly agreed otherwise.

4. Payment

4.1 Unless otherwise agreed, the amounts owed by the other party must be paid within 14 days. In case of an agreement to provide a service, this period starts after the order has been processed.

4.2 The other party is obliged to notify Technozom (technozom.com) without delay of inaccuracies in the payment details provided or stated.

4.3 In the event of default by the other party, Technozom (technozom.com) has the right, subject to legal restrictions, to charge the reasonable costs made known to the other party in advance.

4.4 method of payment: iDeal, by bank transfer, PayPal, Sofort.

5. Transport

6. Return and / or Exchange

6.1 Technozom (technozom.com) accepts returned goods only if and insofar as it has agreed to this return in writing or by e-mail, only when these items are delivered to the address to be specified by Technozom (technozom.com) in the original packaging and in the state in which Technozom (technozom.com) delivered these items to the other party. You can register a return shipment by mail at: info@technozom.com. Costs for the return shipment are at the expense of the other party.

6.2 additional explanation return and exchange

A. When the products have been delivered to the other party, the other party is obliged to carefully check the products for shortcomings, damage and other defects.

B. If there are defects in the unused item, the other party is obliged to report this by e-mail to Technozom (technozom.com) viainfo@technozom.com within 48 hours after delivery.

C. The transport costs for the return of a (incorrectly) ordered product (s) is at the expense of the other party.

D. Products can only be returned in original, undamaged and complete condition by Technozom (technozom.com) after prior written permission.

E. After 14 days the revocation and a return request are no longer handled by Technozom (technozom.com). This only applies to orders via the webshop and online orders via the mail. Shipping costs return shipments remain for the other party.

F. Unfortunately, electronic parts / engine parts can not be returned.

7. Right of withdrawal

7.1 When purchasing products, the other party has the option to terminate the contract without giving any reason for 14 days for purchases via the webshop, unused and in the original packaging. The product must be in its original packaging and unused. This cooling-off period commences on the day following receipt of the product by the other party or by a representative appointed by Technozom and technozom (technozom.com).

7.2 During the reflection period, the other party will handle the product and the packaging with care. If he makes use of his right of withdrawal, he will return the product with all accessories and - as far as reasonably possible - in the original state and packaging to Technozom (technozom.com), in accordance with the instructions provided by Technozom (technozom.com).

7.3 See explanation article 6.2

7.4 The specific instructions regarding the exercise of the right of withdrawal can be found by the other party on the website www.technozom. You must complete the right of withdrawal form and send it to Technozom (technozom.com) by mail / post.

7.5 The right of withdrawal does not apply to tailor-made products.

7.6 Upon delivery / collection of your ordered product you can test the product. The moment you sign the delivery receipt for receipt, you confirm that you will no longer use your right of withdrawal. This is because you have received an appropriate, working product that you could test in the presence of the delivery person / employee, as you would in a retail space. Your right of withdrawal therefore expires after delivery.

7.7 If the consumer exercises his right of withdrawal, all additional agreements will be dissolved by operation of law.

8. Costs in case of withdrawal

8.1 If the other party uses his right of withdrawal, the costs of the shipment are at his expense. If the product is damaged or not usable, the other party will owe the purchase value to Technozom (technozom.com). Technozom (technozom.com) will ensure that the other party receives an undamaged product. If there is a damaged product at purchase, Technozom (technozom.com) will, in agreement with the other party, apply a discount.

8.2 If the product is damaged upon return and use of the right of withdrawal, Technozom (technozom.com) is entitled to deduct the costs for repair from the amount to be refunded.

8.3 If the other party has paid an amount, Technozom (technozom.com) will refund this amount as soon as possible but no later than 30 days after the return or cancellation, excluding the shipping and handling costs.

8.4 See explanation in article 6.2

9. Exclusion of right of withdrawal

9.1 Technozom (technozom.com) can exclude the right of withdrawal of the counterparty to the extent provided in paragraph 2. The exclusion of the right of withdrawal only applies if Technozom (technozom.com) does so clearly in the offer, at least in time for the conclusion of the agreement, has mentioned.

9.2 Exclusion of the right of withdrawal is only possible for products:

a. ordered by Technozom (technozom.com) and made ready according to specific wishes of the other party;

b. that are clearly personal in nature;

c. which can not be returned due to their nature;

d. the price of which is subject to fluctuations in the financial market on which Technozom (technozom.com) has no influence;

e. for (electronic) parts and cabling

10. Personal data

Details of the other party are processed according to our privacy manual, with due observance of the AVG Act. Read our extensive privacy statement and policy below.

11.Rights

11.1 Nothing on the websitewww.technozom.com may be used by third parties without the permission of Technozom (technozom.com). All rights are reserved to Technozom (technozom.com).

11.2 No rights can be derived from the images and texts on the Technozom website (technozom.com)

11.3 Due to fast stock circulation, images and colors, products may deviate from the original on the website.

Explanation item 10 personal data AVG - PRIVACY STATEMENT TECHNOZOM

This privacy statement applies to the services of Technozom (technozom.com) and indicates how we handle the personal details of our customers.

We are responsible for ensuring that your personal data are processed in accordance with the General Data Protection Regulation and in a proper and careful manner.

When you use our services, we ask you to provide personal information. We can also ask you for personal data during the execution of our services. Your personal data are necessary to be able to provide our services to you and for the execution of the agreement concluded with you.

In addition, we use your personal information to inform you about (commercial) offers relating to our services, such as offers of bicycles, (motor) vehicles, accessories, financing or insurances. In connection with this, we can also provide your personal data to third parties. Your personal data can also be provided to third parties if this is necessary for the execution of the agreement, such as the registration of your scooter or invoicing. Your personal data are not used for automatic decision making and are not reinforced outside the EU or international organizations.

If you do not wish to provide us with personal data, you can not use our services.

We keep your personal data on the invoices as long as necessary. (7 years of retention). For the execution of our services, such as carrying out maintenance on your bicycle or (motor) vehicle, or the agreement concluded with you. As soon as the service or the agreement ends, we will retain your personal data for a maximum of 1 month in connection with the settlement of our services or the agreement concluded with you.

You have the right to access your personal data, the right to correct or delete your personal data and you can ask us to limit the processing of your personal data. You can also object to the use of your personal data or you can withdraw your consent to the use of your personal data.

You also have the right to transfer your personal data to, for example, another dealer. This means that we make your personal data available to you in a customary format.

Obviously, we take appropriate technical and organizational measures to prevent the loss of personal data or unlawful processing.

This privacy statement applies to the agreement concluded with you and to the services we provide to you. Changes to our services or laws and regulations may result in changes to this privacy statement. Changes will be made known via our website. We therefore advise you to consult our website regularly at www.technozom.com

PRIVACY STATEMENT TECHNOZOM (detailed)

1. Personal data that we process

Technozom (technozom.com) processes personal data about you because you use our services and / or because you provide them yourself. Below is an overview of the personal data that we process:

- First and last name

- Sex

- Date of birth

- Address data

- Telephone number

- E-mail address

- Other personal data that your active provides for example by creating a profile on this website, in correspondence and by telephone or via our contact form

- Information about your activities on our website

- Data about your surfing behavior across various websites (eg because this company is part of an advertising network)

- IP address

- Internet browser and device type

2. Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, you can submit a request for the removal of this information.

3. Why we need data

Technozom (technozom.com) processes your personal data for the following purposes:

- Sending our newsletter and / or advertising brochure

- You can call if this is necessary to be able to carry out our services

- inform you about changes to our services and products

- Give you the opportunity to create an account

- To deliver goods and services to you

- Technozom (technozom.com) your behavior on the website to improve our website and tailor our range of products and services to your preferences.

- Technozom (technozom.com) monitors your surfing behavior on various websites with which we tailor our products and services to your needs.

- Technozom (technozom.com) also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

4. How long we store data

Technozom (technozom.com) will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Our invoices storage period (s) are: 7 years.

5.Share with others

Technozom (technozom.com) will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.

6. Map website visit

Technozom (technozom.com) uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Technozom (technozom.com) uses cookies on the one hand with a purely technical functionality. These ensure that the website works properly, for example, your preferred settings can be remembered and help us to make the website work properly. We can also optimize our website with this. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. In addition, you can also delete all information previously saved via the settings of your browser. at: https: //veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies.

7. View, modify or delete data

You have the right to view, correct or delete your personal data. You can request that you view, correct or delete your data via email. In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. We ask you to blacken your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy. Technozom (technozom.com) will respond to your request as soon as possible, but within four weeks.

8. Security

Technozom (technozom.com) takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@technozom.nl. Technozom (technozom.com) has taken the following measures to protect your personal data:

We send your data via a secure internet connection. You can see this at the address bar 'https' and the padlock in the address bar.

Additional security (in addition to DNS) for converting a domain name to the associated IP address (server name). In this way we prevent you from being redirected to a false IP address

Naam: Technozom
KvK-nummer: 72560339
Btw-identificatienummer: NL002.465.428 B68
E-mail adres: support@technozom.com